KYC & Identity Verification

Complete Identity Verification at 64oz – Safe, Simple & Fast

Completing the 64oz KYC process is an essential step to keep your account secure and enjoy all features without interruption. On this page, you'll find out what documents are required, how long verification takes, and why the process is in your best interest.

24 Hours
Average Verification Time
100%
Data Encryption
SSL
Secure Connection
3 Steps
Simple KYC Process
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64oz Identity Verification – Securing Your Account

What Does KYC Mean and Why Is It Required?

KYC, or "Know Your Customer," is an internationally recognized process through which a platform verifies the identity of its users. Once you join 64oz and wish to make deposits or withdrawals, completing this verification becomes a required step.

This process protects your account from unauthorized access. If anyone attempts to misuse your account, KYC verification prevents it from happening. Think of it like showing a photo ID at a bank — online platforms require the same kind of identity confirmation.

64oz always wants your experience to be smooth and secure. That's why we've made the KYC process as straightforward as possible so it takes up as little of your time as needed.

Please Note: If identity verification is not completed, withdrawals may be temporarily put on hold. It is in your best interest to complete verification as soon as possible.

Quick Facts

Process Name KYC (Identity Verification)
Required Documents National ID / Passport
Processing Time Usually 12–24 hours
Support 24/7 Live Chat
Data Protection SSL Encrypted
One-Time Process Yes, only once

What benefits does KYC bring you?

Account Security

Once your identity is confirmed, no one else can access your account. Your balance and winnings remain entirely under your control.

Fast Withdrawals

Once verified, your withdrawal requests will be processed faster. Without KYC, withdrawals may take longer than usual.

Fraud Prevention

64oz's KYC system ensures that every account belongs to a real person, significantly reducing the risk of online fraud.

Full Access to All Features

Verified members can access all 64oz features without restriction – from live games to bonus redemption, everything is available.

Single Account Confirmation

KYC provides a reliable guarantee that each user holds only one account, helping maintain a fair gaming environment.

Data Protection

All documents you submit are stored using high-grade encryption. No information is shared with third parties.

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64oz KYC Process – The Right Way to Submit Your Documents
Tips: When photographing your document, ensure there is adequate lighting and that all details are clearly visible. Blurry or incomplete images may need to be resubmitted.

How to Complete Identity Verification?

Follow these three simple steps and get your verification started within minutes.

1

Log In to Your Account

Start by logging into your 64oz account. Then go to the "Profile" or "Account Settings" menu and look for the "Identity Verification" or "KYC" option. This section is usually easy to find on the main profile dashboard.

2

Upload Document

Take clear photos of both the front and back of your National ID (NID), passport, or driving licence. You may also need to upload a recent selfie for selfie verification. Files should generally be under 5 MB and must be in JPG or PNG format.

3

Wait for Review

Once you submit your documents, 64oz's verification team will review them. Verification is typically completed within 12 to 24 hours. You will be notified via email or an in-app notification.

Which documents are accepted?

The following documents can be submitted for identity verification on 64oz. Please check the validity period and acceptability of each document before submitting.

Document Name Basic Identity Proof of Address Validity Required Comment
National ID Card (NID) Accepted Accepted Not Applicable Both Front and Back
Passport Accepted Not Applicable Required The Information Page Must Be Clear
Driving Licence Accepted Accepted Required Not Accepted If Expired
Utility Bill (Electricity/Gas) Not Applicable Accepted Within 3 months Name and address must be clearly visible
Bank Statement Not Applicable Accepted Within 3 months On official letterhead

What Happens After Submission?

After you submit your documents, 64oz's system follows the steps outlined below.

  • Document Receipt Confirmation

    Once your documents are submitted, a confirmation message is sent immediately so you know your application has been successfully received.

  • Automated Initial Check

    The system first runs an automated check on document quality, validity, and data consistency. Any issues are flagged at this stage.

  • Manual Review

    64oz's dedicated verification team manually reviews each document. If any questions arise during this stage, you may be contacted directly.

  • Verification complete or additional information requested

    If everything checks out, your account is marked as verified. If any information is unclear, additional documents may be requested.

  • Send Notification

    Once verification is complete, the result will be sent to your registered email or delivered as a notification within the platform.

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Steps in the 64oz Identity Verification Process

Verification Timeframe

Typically: 12–24 hours
Complex cases: 48–72 hours
Resubmission: additional 12 hours

During peak traffic periods, verification may take slightly longer. Please be patient and wait for your notification.

What you need to know before submitting your documents

Do's

  • Make sure all four corners of the document are visible within the frame
  • Take a Clear Photo in Good Lighting
  • Photograph documents in their natural color — do not apply filters
  • Use JPG or PNG format
  • Keep Your Name, Date of Birth, and Address Fully Visible
  • Use documents that have not expired
  • Keep the File Size Below 5 MB
  • Make sure your face is fully visible when taking the selfie

What Not to Do

  • Do not submit blurry or shaky photos
  • Never Submit a Photoshopped or Edited Document
  • Do not photograph a screenshot or a scanned digital copy
  • Do Not Crop or Cover Any Part of the Document When Taking the Photo
  • Do not use someone else's documents
  • Do not use the same document across multiple accounts
  • Do not apply filters or adjust the brightness of the image
  • Do not upload documents under the wrong category

What documents are required for proof of address?

In some cases, your ID alone may not be sufficient — you may also need to confirm your current address. The following documents can be used as proof of address.

Electricity or Gas Bill

A utility bill issued within the last 3 months, clearly showing your name and address. Digital bills are accepted provided they are on an official letterhead.

Bank Statement

A bank statement from the past 3 months on official bank letterhead. The statement must include the bank's stamp along with your name and address.

Official Government Letter or Document

Any letter issued by a government office that includes your name and current address. It must have been issued within the last 6 months.

What to do if verification is stuck?

Sometimes a document submitted for the first time may be rejected. This is normal. See the common reasons below and how to resolve them.

Take a fresh photo in good lighting with a steady hand. Use your camera's autofocus and make sure all four corners of the document are within the frame.

Make sure the name you provided during registration matches your official document exactly. If there is any discrepancy, please contact customer support.

An expired passport is not accepted. In that case, please use your National ID or a valid driving licence. You may also submit a new passport once you receive it.

In some cases, verification may take longer under special circumstances. If 48 hours have passed, contact 64oz's live chat support directly and share your application number.
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Your data is always protected at 64oz

How secure is your data?

64oz places the highest importance on the security of your personal information and documents. We use the latest technology to ensure your data never reaches any third party.

  • SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Secure Server: Your documents are stored exclusively on verified, secure servers.
  • Limited Access: Only authorised 64oz staff can view your information during the verification process.
  • Right to Data Deletion: You may request the deletion of your data under certain specified conditions.
  • Third-Party Prohibited: Your personal information is never shared with any third party or advertiser.
  • Regular Security Audits: Our security team conducts regular system security audits.

Benefits by Verification Level

64oz offers different benefits based on your KYC verification level. The higher your level, the more you can access.

Basic Level

Email Verification
  • Account Creation
  • Play Demo Games
  • Limited Deposits
  • Withdrawals Prohibited

Intermediate Level

ID Verification
  • Full Deposit Access
  • Access to All Games
  • Limited Withdrawals
  • Ability to Claim Bonuses

Full Level

Full KYC Verification
  • Unlimited Withdrawal Access
  • VIP Support Access
  • Faster Withdrawal Processing
  • All Premium Features

Tips for a Successful Verification on Your First Try

Many users end up resubmitting documents due to a few common mistakes the first time around. Following these tips significantly increases your chances of getting approved on the first try.

Lighting Setup

Take photos in natural daylight. Avoid using flash, as it can cause glare and reflections.

Keep the framing correct

Centre the document within the frame and leave a little space around the edges so all four corners are fully visible.

Keep the resolution high

Use your smartphone's main camera. Low-resolution images can make text appear unclear.

Using the Mobile App

The 64oz mobile app lets you capture documents directly from your camera, making the process even more straightforward.

Pro Tip: The smartest move is to complete your KYC right after registration. Getting it done early means you won't hit a wall when you need to make an urgent withdrawal.

A Few More Things About Identity Verification

Why Is KYC Essential on Every Online Platform?

In the digital age, proving your identity to use online services has become a global standard. From banks to e-commerce platforms, everyone requires some form of identity verification. The same applies to 64oz. The core purpose is to confirm that every account belongs to a real, adult individual.

International regulatory bodies require online platforms to verify their users' identities in order to prevent crimes such as money laundering, identity theft, and online fraud. 64oz strictly adheres to these regulations.

How to Complete KYC on Mobile?

Smartphone users can easily complete KYC through the 64oz mobile website or app. The advantage of doing it on mobile is that you can photograph your documents directly with the camera and upload them instantly – no need to save images to your gallery first.

One thing to keep in mind when uploading from your mobile – make sure your mobile data or WiFi connection is stable. A weak connection can interrupt the upload midway, and you may have to start over.

What should you do if you need to update your information in the future?

If your address changes or a new ID is issued, you may need to submit updated information to 64oz. New documents may be requested for high-value transactions or when upgrading to a higher account level.

There's no need to worry. 64oz customer support is ready to guide you through the next steps. Reaching out via live chat is the fastest way to get assistance.

What is the minimum age for KYC?

To open an account and complete KYC at 64oz, users must be 18 years of age or older. This is strictly enforced. Participation by minors is entirely prohibited, with no exceptions.

Age is automatically verified by checking the date of birth on the document. If someone is found to be under 18, their account is immediately suspended.

Frequently Asked Questions

The most frequently asked questions about the KYC process.

Is KYC a one-time process?

Yes, once verification is successfully completed, you don't need to do it again. However, updated documents may be requested in certain circumstances.

Is it safe to submit documents?

Completely secure. All information is stored with SSL encryption on protected servers. No data is shared with third parties.

Can I play without verification?

Some limited features are available without verification, but KYC is required for withdrawals and full access.

Is One Document Enough?

In most cases, a National ID Card is sufficient on its own. However, a utility bill or bank statement may be required to verify your address separately.

Support & Rewards Enquiries

The 64oz customer support team is available 24 hours a day, 7 days a week. For any issue – whether a document rejection or a verification delay – send a message directly via live chat. Responses typically come within minutes. You can also reach out by email, but live chat is the fastest way to get a resolution.

64oz offers referral rewards when you invite friends. You'll find a unique referral link or code in your account – share it with a friend. When they register using that link and meet the specified conditions (usually a first deposit), you'll receive your reward. Keep in mind that your own KYC verification must be completed in order to receive the reward.

Start Verification Now and Enjoy Full Access

Log in to 64oz and complete your KYC today. It only takes a few simple steps.

Log in to 64oz