64ozPrivacy Policy
Your personal data is our top priority. This policy explains in plain language how 64oz collects your information, why we collect it, how it is used, and how securely it is stored.
Table of contents
- 1. Introduction & Scope
- 2. What Information We Collect
- 3. How We Collect Your Data
- 4. Purpose of Data Use
- 5. Data Sharing Policy
- 6. Data Protection Measures
- 7. Cookie Policy
- 8. User Rights
- 9. Data Retention Period
- 10. Protection of Minors
- 11. International Data Transfers
- 12. Policy Changes
- 13. Contact
Our commitment to protecting your data
64oz believes your privacy is a fundamental right. We protect your data according to these six core principles.
Maximum Encryption
All your data is protected with SSL/TLS encryption. Third-party access is completely prevented at every stage of data transfer.
No Data Sales
64oz never sells your personal data to third parties. Your information is used solely to provide you with our services.
Your Control
You may request to view, correct, or delete your data at any time. Your rights are always respected.
Minimal Data Collection
Only the data necessary to provide our services is collected. No unnecessary information is gathered.
Regular security audits
The platform's security measures are regularly reviewed and updated to protect your data against cyber threats.
Transparent Communication
If you have any questions about how your data is used, our support team is always ready to explain things in plain language.
1. Introduction & Applicability
64oz (www.64oz.org) places the highest importance on its users' privacy. This Privacy Policy (hereinafter referred to as the "Policy") explains what information 64oz collects, how it is used, who it may be shared with, and what rights you have over your data.
This policy applies to the 64oz website, mobile version, and all associated services. By using the 64oz platform or creating an account, you are deemed to have agreed to this Privacy Policy.
This Policy Terms & Conditions Acts as a complement. Both should be read together, as they form the basis of the relationship between you and 64oz.
If any part of this policy is unclear or difficult to understand, please reach out to our support team — they'll be happy to explain it in plain language.
This Policy applies solely to the 64oz platform. For the privacy practices of third-party websites or services, please refer to their respective privacy documentation.
2. What information is collected
64oz collects various types of information from you, but only what is necessary to provide our services. A detailed breakdown of the data we collect is set out below.
2.1 Identity Document Information
Information provided during account registration:
- Full Name (First Name & Last Name)
- Date of Birth
- Email address
- Current Address & Country
- Phone Number (if applicable)
- Gender (Optional)
2.2 Identity verification documents
Documents submitted during the KYC process:
- Copy of National ID or Passport
- Proof of address (utility bill, bank statement)
- Proof of Payment Method
- Selfie or photo ID verification where required
2.3 Financial Information
Transaction-Related Information:
- Deposit and withdrawal history
- Limited payment method details (last 4 digits of card number)
- Transaction Date & Amount
- Currency Type
2.4 Gaming activity data
Information automatically recorded while using the platform:
- Game History & Results
- Betting patterns & amounts
- Session duration
- Bonus Usage Information
2.5 Technical information
Collected automatically from your device and browsing activity:
- IP Address
- Device Type & Operating System
- Browser type and version
- Page Visit Times & Sequence
- Referrer URL (the page you came from)
2.6 Contact Information
Collected when you contact support:
- Chat message history
- Email communication
- Description of complaint or query
- Support Ticket Information
3. How We Collect Information
64oz collects information through a variety of methods. You should have a clear understanding of each of them.
Directly Provided Information
Information you provide directly — through registration forms, identity verification, payment forms, and support communications — is collected at the point of submission. Providing this information is optional, but certain services may not be available without it.
Automatic Collection
While you use the platform, technical information is automatically collected via cookies, log files, and web beacon technology. This is essential for maintaining service quality and security.
Via Third Parties
Relevant information may be received from payment providers, identity verification services, or fraud prevention agencies. In such cases, the third party's own privacy policy also applies.
From Public Sources
In certain cases, publicly available information may be used for fraud prevention or identity verification purposes, where legally applicable.
Data Flow: How Your Information Moves
Here's a simple breakdown of how your data flows:
You are in control: You may access, correct, or request deletion of your data at any time. See Section 8 for full details.
4. How We Use Your Information
64oz uses the data it collects solely for specific and lawful purposes. Each purpose is explained in detail below.
Account Management
The information you provide is used for account creation, login access, password recovery, and keeping your account details up to date.
Payment Processing
Financial information is required to process deposits, handle withdrawals, and maintain transaction history.
Identity Verification (KYC)
Identity verification and document checks for anti-money laundering compliance are mandatory under international law.
Fraud Prevention
Technical data is analysed to detect suspicious activity, prevent multiple accounts, and maintain cybersecurity.
Customer Support
Contact information is used to resolve complaints, respond to queries, and improve service quality.
Responsible Gaming
Data is used to analyse gaming behaviour, identify problematic patterns, and provide assistance to users where needed.
4.7 Legal obligation
Your data may be used to comply with applicable laws and regulatory requirements, maintain tax records, and assist with legal proceedings. Your consent is not required in these cases.
4.8 Service Improvement
User behaviour is analysed to improve platform performance, interface design, and service quality. Aggregate data — rather than personally identifiable information — is used for this purpose.
64oz may send you promotional emails or notifications if you gave consent during registration. You can opt out at any time through your account settings or by clicking the unsubscribe link in any email.
6. Data Security Measures
64oz has implemented both technical and administrative measures to keep your data secure.
6.1 Technical Security
- SSL/TLS Encryption: All communications are conducted through encrypted channels
- Database Encryption: Stored data is kept in encrypted form
- Firewall: Multi-layered firewall to prevent unauthorised access
- DDoS Protection: Server attack prevention measures
- Regular Backups: Regular data backups stored in a secure location
- Penetration Testing: Regular security audits
6.2 Administrative safeguards
- Data protection training for staff
- Access control — only authorized personnel may access your data
- Confidentiality agreements are mandatory for all staff
- Regular Privacy Policy Review
6.3 Steps Taken in the Event of a Data Breach
In the event of a data breach, 64oz will take the following steps:
- 1. Identifying the incident as quickly as possible
- 2. Immediate action to limit damage
- 3. Notifying regulatory authorities as required by applicable law
- 4. Notifying affected users as quickly as possible
- 5. Taking steps to prevent similar incidents in the future
Use a strong password, keep Two-Factor Authentication enabled, and never share your login credentials with anyone.
8. User data rights
You have a number of important rights regarding your personal data. 64oz fully supports and upholds all of these rights.
Right of Access
You may request to see what data we hold about you. Submit a request to our support team and it will be provided within 30 days.
Right to Rectification
You may request corrections to any inaccurate or incomplete information — either through your Account Settings or by contacting our support team.
Right to Erasure
Under certain circumstances, you may request the deletion of your data. However, some information may need to be retained to meet legal obligations.
Right to Restriction of Processing
In certain circumstances, you may request that the processing of your data be restricted — for example, while a dispute regarding the accuracy of your data is being resolved.
Right to Data Portability
You may request a copy of your data in a standard format (such as CSV) for use with another service.
Right to object
You may object to the use of your data for specific purposes (such as marketing), and we will stop using it for those purposes.
Right to object to automated decisions
You may request human review of any decision made solely by an automated system (such as account suspension).
To exercise your rights: [email protected]Email us and let us know which right you wish to exercise. We typically respond within 30 days. For complex cases, it may take longer — and we will notify you in advance if that is the case.
9. Data Retention Period
64oz does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Core account information | For as long as the account remains active | Service Delivery |
| KYC Documents | 5 years after account closure | AML Legal Obligations |
| Transaction History | 5 years after account closure | Tax & Legal Requirements |
| Gaming History | Account active + 2 years | Dispute resolution |
| Support contact | 3 Years | Service Quality Review |
| Log Files & IP | 3–6 months | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | Consent-Based Communication |
9.1 What happens when the period expires
Once the retention period expires, data is securely deleted or anonymised so that it can no longer be used to identify any individual. This process runs automatically on a regular schedule.
If you request deletion of your account, all data will be erased except what we are legally required to retain. That data will also be deleted once the legal retention period expires.
10. Protection of Minors
64oz strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.
If a minor attempts to create an account, or is identified at any point, the account will be immediately closed and any collected data will be deleted.
If you discover that a minor has been using 64oz without your knowledge, please contact our support team immediately. We will take prompt action.
10.1 Parental responsibility
If minors are present in the household, it is the guardian's responsibility to use parental control software on shared devices. Browser content filters can also be used to restrict access to the 64oz website.
What happens if a minor is identified
- Immediate account closure
- All Transactions Cancelled
- Attempting to refund verifiable deposit amounts
- Complete deletion of minor's data
- Notifying relevant authorities when necessary
If a user is suspected to be a minor, 64oz may request age verification documents at any time and may suspend the account until those documents are provided.
11. International Data Transfers
64oz is an international online platform. Your data may be stored or processed on servers located in various countries.
11.1 Transfer Security
When transferring data across borders, 64oz ensures that the destination country or service maintains adequate data protection standards. Appropriate safeguards — such as Standard Contractual Clauses — are applied to all international transfers.
11.2 Data in Third-Party Countries
Some of your data may be processed in the home country of your payment provider or KYC service. In such cases, 64oz verifies that the relevant party complies with international data protection standards.
Wherever your data goes: 64oz ensures your data is protected to the standards of this Privacy Policy wherever it is transferred. Regardless of the destination country, the commitments outlined here remain fully applicable.
12. Changes to the Privacy Policy
64oz may update this privacy policy when necessary. Changes may be prompted by updates to applicable laws, advancements in technology, or expansion of our services.
12.1 Change Notifications
For significant changes, advance notice will be sent to your registered email address. For minor updates, the "Last Updated" date on this page will be revised accordingly.
12.2 Consent to Changes
Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms. If you do not agree, you may request to close your account.
Please revisit this Privacy Policy page from time to time, especially when you receive an email notification of changes. The "Last Updated" date is shown at the top of the page.
Related policies
13. Contact
If you have any questions about this Privacy Policy, wish to make a request regarding your data, or have any concerns, please reach out to us through the channels below.
Live Chat
Live chat is available once you are logged into the platform.
Fastest Resolution
Response Time
Up to 30 days for data access or deletion requests.
Advance notice provided for complex matters
Frequently asked questions
Answers to some common questions about account security and platform use.
Join a Safe & Transparent Platform
64oz's Privacy Policy ensures your data is always protected. Join our transparent platform and enjoy gaming with complete peace of mind.