64ozTerms & Conditions
Please read these Terms & Conditions carefully before using the 64oz platform. This document covers everything important — account registration, betting policy, payment processes, responsible gaming, and your rights as a user.
Table of Contents
- 1. Introduction & Applicability
- 2. Eligibility & Age Requirements
- 3. Account Registration & Verification
- 4. Account Usage Policy
- 5. Deposit & Payment Policy
- 6. Withdrawal Policy
- 7. Betting Rules
- 8. Bonus & Promotion Terms
- 9. Responsible Gaming
- 10. Code of Conduct & Prohibited Activities
- 11. Intellectual Property
- 12. Privacy
- 13. Account Suspension & Closure
- 14. Dispute Resolution
- 15. Changes to Terms
- 16. Contact
Our Core Policies at a Glance
64oz is committed to transparency, security, and respect for its users. The core principles below form the foundation of our full Terms and Conditions.
Age Verification Is Mandatory
Only individuals aged 18 or above may register an account and play on the 64oz platform. An account will not be fully activated without identity verification.
One Account Policy
Each user may only operate one account. Creating multiple accounts is strictly prohibited and may result in account termination.
Data Protection
Your personal and financial information is protected with SSL encryption. Your data is never sold or shared with third parties.
Transparent Payments
All deposit and withdrawal processes are clearly documented. There are no hidden fees, and withdrawal timeframes are communicated in advance.
Responsible Gaming
64oz actively promotes responsible gaming. Deposit limits, session limits, and self-exclusion options are available at all times.
Dispute Resolution
There is a clear process in place for resolving any complaints or disputes. The support team is always ready to help find a solution.
1. Introduction & Applicability
These Terms and Conditions (hereinafter referred to as "Terms") constitute a legal agreement between the 64oz platform and its users. The 64oz website (www.64oz.org) by browsing, creating an account, or using any game or service, you are deemed to have accepted these Terms & Conditions.
If you do not agree to or cannot accept these Terms & Conditions, please refrain from using the 64oz platform. If you have any questions about these Terms, our support team is available to help clarify anything you need.
64oz is an online entertainment gaming platform offering Live Casino, slots, Sports Betting, and more. The platform serves only eligible users in jurisdictions where it is legally permitted.
In addition to these Terms & Conditions, please also refer to our Privacy Policy and Responsible Gaming Policyalso applies. These three documents should be read together, as they complement one another.
These Terms and Conditions have been written in Bengali for the convenience of our users. In the event of any interpretive dispute, the original version shall prevail.
2. Eligibility & Age Requirements
To open an account and participate in games on the 64oz platform, the following eligibility requirements must be met. These conditions apply equally to all users.
2.1 Age Restriction
You must be 18 years of age or older to use the platform. Managing an account on behalf of a minor is strictly prohibited. 64oz reserves the right to verify age at any time, and accounts that fail verification will be suspended.
2.2 Legal Eligibility
Online gaming must be legal under the laws of your place of residence. It is solely the user's responsibility to know and comply with the laws of their own country or region. 64oz accepts no liability for providing services to users outside legally permitted jurisdictions.
2.3 Mental Capacity
You must be in a sound and fully alert mental state when opening an account or playing games. If your judgment is impaired by drugs, alcohol, or any other substance, full responsibility for any gameplay during that time rests with you.
2.4 Self-Excluded Users
Anyone who has previously self-excluded from 64oz or any affiliated platform is strictly prohibited from creating a new account during the active exclusion period.
Eligibility Summary
- Age 18 or Above
- Holds a valid government-issued ID in their own name
- Online Gaming is Legal in Your Country of Residence
- Has a valid email address
- Opening an account as an adult of your own free will
- Has not previously self-excluded, or any prior exclusion period has expired
Please note: For age verification purposes, 64oz may request a national ID, passport, or other government-issued document. Failure to provide valid documents may result in withdrawal restrictions on your account.
3. Account Registration & Identity Verification
Registering with accurate information and completing identity verification are prerequisites for using a 64oz account.
Providing Accurate Information
During registration, please provide your real name, date of birth, address, and contact details. Submitting false information is a direct breach of these Terms and may result in account termination.
Email Verification
After registration, a verification link will be sent to your email. Click the link to verify your email address. Without this step, your account will not be fully activated.
KYC Document Submission
KYC (Know Your Customer) documents must be submitted before reaching a certain transaction threshold or to unlock full account benefits. This includes proof of identity and proof of address.
Verification Approval
The 64oz team will review your documents and typically respond within 24–72 hours. If additional information is needed, you will be notified by email.
3.1 Accuracy of Information
You are required to provide accurate, up-to-date information at the time of registration and whenever your details change. If any information changes, update your account immediately or notify Support.
3.2 Password Security
Keep your account password strictly confidential and do not share it with anyone. If you suspect any unauthorized access to your account, change your password immediately and contact support.
3.3 One Account Policy
Each individual may only hold one account. If a second account is detected under the same person, both accounts may be suspended and balances withheld.
4. Account Usage Rules
A 64oz account is for personal entertainment only. Using it for commercial purposes, on behalf of a third party, or to place bets for someone else is strictly prohibited.
Permitted Activities
- Playing Games for Personal Entertainment
- Deposits & Withdrawals to Your Own Account
- Access to Available Promotions & Bonuses (Subject to Terms)
- Submitting a Complaint or Query to Support
- Updating Your Account Information
Prohibited Activities
- Creating multiple accounts
- Placing bets on behalf of others
- Abusing the Bonus System
- Money Laundering or Suspicious Transactions
- Sharing account details with third parties
Keep Two-Factor Authentication (2FA) enabled on your account. It protects your account from unauthorized access.
5. Deposit & Payment Policy
Before making a deposit at 64oz, it's worth familiarising yourself with a few key rules. The platform always follows secure and transparent procedures for all deposits.
5.1 Minimum Deposit
The minimum deposit amount may vary by payment method. Specific limits are available in the Cashier section. Deposits below the minimum threshold will not be processed.
5.2 Payments from Your Own Account
Only use payment accounts or cards registered in your own name for deposits. Payments from third-party accounts, cards, or methods are not accepted and may result in account suspension.
5.3 Deposit Processing Time
In most cases, deposits are credited to your account instantly. However, occasional delays may occur due to processing on the payment provider's end. If you experience any issues, please contact support.
5.4 Currency & Conversion
64oz supports transactions in select currencies. Applicable currency conversion rates are determined by prevailing market rates. Additional conversion fees may apply in accordance with the relevant payment provider's policy.
Things to Keep in Mind When Depositing
- Use a Payment Method Registered in Your Name
- Check the Minimum Limit
- Enter Your Promo Code Before You Begin
- Keep a record of your deposit history
- Report any issues to support immediately
In compliance with anti-money laundering laws, 64oz monitors all transactions. If a suspicious transaction is detected, the account may be temporarily placed under review.
6. Withdrawal Policy
Details on how to withdraw your winnings are provided below.
| Subject | Details |
|---|---|
| Minimum Withdrawal | Varies by method; see the Cashier section |
| Maximum Limit | Determined by Your Account Verification Level |
| Processing Time | Typically 1–5 business days (depending on the method) |
| Method | Withdrawals are processed via the same method used for the original deposit |
| Is KYC Required? | Yes, mandatory above a certain amount |
| Rejected Withdrawal | May be voided due to a breach of Terms or incomplete verification |
6.1 Reasons for Withdrawal Rejection
Withdrawals may be held or cancelled for the following reasons:
- → Identity Verification Incomplete
- → Bonus Wagering Requirements Not Met
- → Suspicious Activity Detected
- → Use of Third-Party Payment Methods
- → Requests below the minimum threshold
7. Betting Rules
Certain general rules apply to all games and betting activities on the 64oz platform. These rules are in place to ensure fair play and equal opportunity for all users.
7.1 Betting Limits
Each game has a set minimum and maximum betting limit, which is clearly displayed before the game loads. Bets outside these limits cannot be placed.
7.2 Game Results
Live game results are determined by the dealer or a Random Number Generator (RNG). If a round is cancelled due to a technical error, all bets placed for that round will be refunded.
7.3 Technical Disruption
If your internet connection drops or your device shuts down mid-round, the round in progress may still complete. 64oz is not liable for disruptions of this nature. However, if the interruption is caused by a server-side issue, the affected bet will be reviewed.
7.4 Betting Errors
If a technical error results in an abnormal payout, 64oz reserves the right to void that payout. Winnings arising from obvious programming or display errors will not be considered valid.
7.5 Bet Cancellation
In some cases, bets may be cancelled within a specified time window. However, once a game has started or the ball/card has been dealt, bets can no longer be cancelled.
7.6 Suspicious Betting Patterns
If any attempt to exploit the system through abuse, arbitrage betting, or any other dishonest method is detected, 64oz reserves the right to void the relevant bets and place the account under review.
7.7 Live Betting Special Rules
No further bets are accepted in Live Casino games after the dealer's announcement. Any attempt to place chips after the "No more bets" call will be automatically rejected.
Detailed rules for each game are available in the game lobby. We recommend reading them before you start playing.
8. Bonus & Promotion Terms
64oz may offer various bonuses and promotional offers from time to time. Please read and understand the terms below before using any bonus.
Wagering Requirements
Most bonuses come with a minimum wagering requirement. Until this requirement is met, neither the bonus nor any winnings derived from it can be withdrawn. Please refer to the specific terms on each bonus offer page.
Duration & Validity
Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires. Please make sure to use your bonus before it runs out.
Game Contribution
Not all games contribute equally toward the wagering requirement. Slots typically count at 100%, while table games may contribute at a lower rate. Specific contribution rates can be found in the bonus details.
Bonus Abuse
If bonus abuse is detected through multiple accounts, a family member's account, or any other method, the relevant bonus and any associated winnings may be voided.
Right to Amend Terms
64oz reserves the right to modify the terms of any bonus or promotion, or to cancel a bonus entirely. Users will be notified of any changes via their registered email.
A Bonus, Once
Each promotional offer is available to a user once only (unless otherwise stated). Repeatedly attempting to claim the same offer will be considered bonus abuse.
9. Responsible Gaming
64oz believes gaming is only truly enjoyable when experienced responsibly. The mental wellbeing and financial safety of our users are our highest priorities.
If gaming starts to have a negative impact on your life — causing issues with family, work, or finances — seek help immediately. 64oz's Responsible Gaming Full details are available on the page.
9.1 Limit-Setting Feature
Each user can set their own deposit limits, wagering limits, and session time limits directly from their account settings. These limits take effect immediately.
9.2 Temporary Break (Cooling-off)
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible.
9.3 Self-Exclusion
If you need an extended break, you can apply for self-exclusion. Accounts can be closed for a minimum of six months or permanently. Once active, the self-exclusion period cannot be reversed under any circumstances.
9.4 Minor Protection
If minors are present in your household, please use parental control software on your devices. Parents and guardians are responsible for preventing minors from accessing the 64oz website.
Signs of Problem Gaming
- Chasing Losses by Playing Repeatedly
- Spending Beyond Your Budget
- Inability to Stop Gaming
- Neglecting family or work responsibilities
- Lying About or Concealing Gaming Activity
- Playing on Borrowed Money
- Emotional Distress or Frustration
- Withdrawing from Other Life Enjoyments
- Feeling restless or uneasy when not playing
10. Code of Conduct & Prohibited Activities
To maintain a fair and respectful environment for all users, 64oz asks that everyone follow the code of conduct outlined below.
10.1 Fair Play
Attempting to manipulate game outcomes, using software bots, running scripts, or exploiting any other form of automation to gain an unfair advantage is strictly prohibited.
10.2 Respectful Conduct
The use of offensive, abusive, or threatening language toward other players or dealers — whether in live chat or any other communication channel — is strictly prohibited.
10.3 Collusion Prohibited
Collusion — where multiple players coordinate to gain an unfair advantage in any game — is strictly prohibited. If detected, all associated accounts will be suspended immediately.
10.4 Fraudulent Activity
Using stolen credit cards or identities, initiating deposit chargebacks, or attempting to gain an advantage through any other fraudulent means may result in legal action.
11. Intellectual Property
All intellectual property on the 64oz website — including the logo, game content, graphics, software, and other original materials — is the exclusive property of 64oz or its licensors.
Copying, reusing, modifying, or distributing any part of the platform for commercial purposes without prior written consent from 64oz is strictly prohibited.
Downloading pages or content for personal use is permitted on a limited basis, provided it is not redistributed or used for commercial purposes.
12. Privacy
64oz's detailed policy on the collection, use, and protection of users' personal information Privacy Policy is available. It is important to read it alongside these Terms & Conditions.
64oz does not sell user data to third parties. However, information may be shared when required by law, for fraud investigation, or upon request by regulatory authorities.
Cookies are used when you access the platform. You can manage cookie settings through your browser, though doing so may limit certain platform functionality.
13. Account Suspension & Closure
64oz reserves the right to temporarily suspend or permanently close an account for any of the following reasons.
- 1. Violation of Any Clause of the Terms & Conditions
- 2. Incomplete identity verification or submission of false information
- 3. Suspicious or Fraudulent Activity
- 4. Bonus Abuse or Collusion
- 5. Suspected money laundering
- 6. Legal Orders or Regulatory Requirements
- 7. Extended Inactivity
Accounts inactive for 12 months or more may be subject to a maintenance fee. Please contact support to reactivate your account.
14. Dispute Resolution
If you have a complaint or dispute, please contact the 64oz support team first. We are committed to resolving all issues fairly and promptly.
File a Complaint with Support
Submit a detailed complaint via email or Live Chat. Include the date, time, and full description of the incident.
Review Process
The support team will review your complaint and typically provide an initial response within 5 business days.
Complex Issue Escalation
If your issue is not resolved by support, it will be escalated to the management level. A dedicated senior team handles complex disputes.
For any dispute, keep screenshots, dates, and detailed notes. This helps resolve issues faster.
15. Changes to Terms & Conditions
64oz reserves the right to modify these Terms & Conditions at any time. Any changes will follow the process outlined below.
15.1 Notice of Changes
For significant changes, advance notice will be sent to your registered email address. The effective date of any changes will be updated on this page.
15.2 Continued Use After Changes
Continued use of the platform after updated Terms take effect will be considered as your acceptance of the changes.
15.3 If You Do Not Agree
If you do not agree to the updated Terms, please stop using the platform and submit a request to close your account. Contact Support to withdraw any remaining balance.
16. Contact Us
For any questions, complaints, or comments about these Terms and Conditions, please contact 64oz through the channels below.
Live Chat
Live Chat is available once you are logged into the platform. It is the most effective channel for quick resolution.
Response Time
General complaints are responded to within 24 hours, and complex matters within 5 business days.
Frequently Asked Questions
A number of questions about the Terms and Conditions come up regularly. Answers to those questions are provided below.
Done Reading the Terms? Time to Join 64oz!
Now that you've read the Terms & Conditions, it's time to open an account. Live Roulette, Blackjack, slots, and much more are waiting for you.